Support

We're here to help

Questions about setup, billing, or features? Reach out — we respond fast.

General questions, billing, and account help. We respond within one business day.

Want a walkthrough of Kixlogic WIP? 30-minute demo with a live account.

In-app help, setup guides, and feature documentation inside your dashboard.

Response times by plan

How do I reset my password?

On the login screen, click "Forgot password" and enter your email. You'll receive a reset link within a few minutes.

How do I invite a recruiter?

Go to Settings → Recruiters → Invite. Enter their email and assign a role (Admin or Recruiter).

How do I set up my careers page?

Settings → Branding. Upload your logo, set colors, and your careers page is live at your tenant URL immediately.

How do I cancel my subscription?

Dashboard → Settings → Billing → Manage subscription. Cancel anytime — takes effect at end of billing period.

What are your support hours?

Email support: Monday–Friday, 9am–6pm ET. Professional and Enterprise plans receive priority response within 24 hours.